Livestreaming Tips
Use Sound Check to test your stream quality:
In the Blast Radio app there is a feature called Sound Check that lets you do a stream only you can hear.
Blast device: After pairing your device, tap the stream icon on the top right, select Sound Check, then start your livestream. A yellow ring will appear around your profile picture so you know you're in Sound Check mode. You can listen to yourself to check your stream quality.
Broadcast Software: To do a Sound Check stream, click on the user icon in the top right of the software then select Sound Check.
Ensure your internet connection is strong:
When you livestream on Blast Radio, we upload the audio to the cloud in a lossless format and then deliver it in the highest possible quality to listeners. Doing this requires a stable and quality internet connection.
We have buffers in place to account for as much quality control as possible (this is why there's a short delay between your live audio and when listeners hear it), but even the best buffers will not account for a poor connection.
Four steps to ensuring your connection is strong:
1) Disconnect other devices from WiFi: Every device on your network uses bandwidth. Turn off WiFi on unused devices to preserve bandwidth for your broadcast.
2) Reset your router before you broadcast: This only takes a couple minutes and will ensure your router is running at optimal speed.
3) Be as close to your router as possible when streaming: The further you are from your router, the weaker your connection will be. Being in the same room as your router will give you the strongest connection.
Note: Many internet-provider supplied routers are not the highest quality. If your router isn't giving you the broadcast quality you want, consider upgrading to Google Nest, eero, or one of these options recommended by PC Mag.
Stream glitching?
If you hear 'glitches' in your stream then it's almost certainly related to your internet connection. On all streams, we implement a small buffer to allow your connection to bounce back during small periods of internet down time. If that connection down time persists then some data can be lost, which can cause your stream to sound glitchy.
If you experience this, first make sure you're on the latest device firmware and/or version of Broadcast Software. After that, take all of the steps above to ensure your connection is strong. If the glitching continues, there may be environmental factors on your network or through your internet service provider, which are out of our control. In this case, we will refund you for your purchase. As always, email support@blastradio.com to troubleshoot any issues.